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Senior Director of Client Services & Support, NMLS #552724
Monica Schlicht joined First Business Bank in 2016 and brings almost 30 years of banking experience advocating for clients and their families to achieve their financial goals. As Senior Director of Client Services & Support, Monica oversees strategic direction and management of client relationship specialists, leading teams to deliver exceptional service and operational efficiency while aligning business practices to enhance the overall client experience.
She graduated from the University of Wisconsin - Madison with a Bachelor of Science degree in Personal Finance and secured her Master of Business Administration degree from Edgewood College. In 2017, Monica also earned a Professional Coaching Certificate from the University of Wisconsin - Madison.
Monica serves in Youth Ministry at Blackhawk Church. She also spends time volunteering as a Chef for Lasagna Love. In her spare time, Monica watches her kids' sports.
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