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The bank built for business.
There’s a reason we’re called First Business Bank.
Founder Jerry Smith reinvented banking over thirty years ago, launching a business-focused bank that addressed the unique needs of business owners.
By employing bankers and entrepreneurs, each with expertise in their clients’ business, Jerry sparked an idea that each of our now 300+ employees holds close. A client focus leads to expertise, which leads to client success. Your success.
Experience. The Advantage. Your Advantage.
The groundwork laid by our founder, Jerry Smith, and his associates more than 30 years ago continues to provide stable footing for us today.
While we’ve grown to a publicly traded company with over $2 billion in assets and expanded to include Private Wealth, Specialty Finance, and Bank Consulting, we’ve never wavered from our mission: be the experts our clients deserve.
We create value by living our values.
We want to create a wealth of good in the world.
Recently named an “Outstanding Business” by the Association of Fundraising Professionals, we’ve donated thousands of hours and supported over 500 organizations in the last year.
At First Business Bank, we take pride in actively participating in our communities. The Community Reinvestment Act (CRA) ensures we provide fair access to credit and banking services for all, including those with lower incomes. We embrace this mission by making our CRA public file readily available, providing transparency so you can see how we uphold our commitment. When banks meet their obligations, it strengthens our local economies and creates opportunities for everyone.
Benchmarking our performance to continuously improve
At First Business Bank, we strive to be better tomorrow than we are today. Our annual client survey, conducted by a third party, gauges overall client satisfaction, how likely clients are to recommend us, and asks for ways to improve. One result – Net Promoter Score (NPS) – allows us to compare our performance to that of other leading financial institutions. The results across both speak for themselves.
We appreciate the awards and recognition we receive for our commitment to clients, employees, and the communities in which we live and work.
First Business Financial Services and FBIZ Stock
First Business Financial Services, Inc. (Nasdaq: FBIZ) is the proud parent company of First Business Bank, providing shared corporate services to the entire organization. Our investor relations site offers earnings releases, presentations, financials, and more.
As a business-focused bank working all day, every day with business leaders, we discuss what’s effective in successful businesses through our First Business Bank podcast, articles, and our blog.
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