First Business Bank

Our Company

A bank built for business.

First Business Bank Madison office building

The First Business-focused Bank in the Midwest

There’s a reason we’re called First Business Bank.

Founder Jerry Smith reinvented banking over thirty years ago, launching a business-focused bank that addressed the unique needs of business owners. 

By employing bankers and entrepreneurs, each with expertise in their clients’ business, Jerry sparked an idea that each of our now 300+ employees holds close. A client focus leads to expertise, which leads to client success. Your success.

Making Banking For Businesses Easy

Experience. The Advantage. Your Advantage.

The groundwork laid by our founder, Jerry Smith, and his associates more than 30 years ago continues to provide stable footing for us today. 

While we’ve grown to a publicly traded company with over $2 billion in assets and expanded to include Private Wealth, Specialty Finance, and Bank Consulting, we’ve never wavered from our mission: be the experts our clients deserve. 

The Personal Side of Business Banking

We create value by living our values.

We Listen First
We ask a lot of questions and always put people first, building long-lasting relationships and learning more every day.
We Help Clients Succeed
Our best days at work are when we guide clients to successful results. We return phone calls. We find solutions. It’s a responsibility that transcends roles and titles.
We Aspire to be Good People
We reward kindness and honest feedback. We make time for our families and contribute to our communities.

The People Behind Better Banking For Businesses

Meet the people guiding our client focus and tailored commercial banking services. 

cindy malicki

Giving Back To Our Communities

We want to create a wealth of good in the world.

Recently named an “Outstanding Business” by the Association of Fundraising Professionals, we’ve donated thousands of hours and supported over 500 organizations in the last year. 

The Results of Our Commitment

We appreciate the awards and recognition we receive for our commitment to clients, employees, and the communities in which we live and work.

2021 People's Choice Favorite for Wealth Management

Awarded by

2021 Member Of The "Sm-All Stars" List

Awarded by Piper Sandler

2021 Largest Wisconsin-Based Public Companies Award

Awarded by Milwaukee Business Journal

Outstanding Business 2020 National Philanthropy Day
Association for Financial Professionals - Greater Madison
2008 - 2020 #1 Preferred Business Bank

Awarded by readers of In Business magazine

2018 - 2020 Best Places To Work Award

Awarded by Milwaukee Business Journal

2019-2020 Silver Award
Awarded by American Heart Association's Workplace Health Achievement Index
2018 Hand-Raiser Award
Awarded by United Way of Dane County
2018 Game-Changer Award
Awarded by United Way of Dane County
6th Fastest Growing Wisconsin-Based Public Company

Awarded by Milwaukee Business Journal

2014 - 2017 #1 Preferred Wealth Management Firm

Awarded by readers of In Business magazine

2016 Waukesha County Business Of The Year Award
Awarded by Waukesha County Business Alliance
2016 Best Places To Work Award

Awarded by Milwaukee Business Journal

2015 Fastest Growth Ranking

Ranked 1st in Wisconsin and 35th overall for fastest growth by a bank’s trust provider in Bank Director magazine

2014 Top 40 Publicly Traded Community Banks

Ranked by its 3-year average return on average equity (“ROAE”) by American Banker

2014 NASDAQ Global Select
Met qualifying criteria for this prestigious list
2013 Member Of The "Sm-All Stars" List
Inclusion by Sandler O’Neill + Partners

What our Clients Say

Benchmarking our performance to continuously improve

At First Business Bank, we strive to be better tomorrow than we are today. Our annual client survey, conducted by a third party, gauges client satisfaction and asks for ways we can improve. The resulting Net Promoter Score (NPS) — likelihood to recommend a company — allows us to compare our performance to that of other leading financial institutions. The results speak for themselves. 

NPS Score image

*NPS benchmarks reported by Qualtrics Nov. 2020.
**First Business Bank Annual Client Survey conducted by Dr. Moses Altsech May/June 2021.

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Find the latest press releases and news about First Business Bank, our board members, and our employees.

Investor Relations

Find First Business Bank's earnings releases, presentations, financials, and more.

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Join A Team Committed To Client Success

Are you passionate about helping businesses and people? You’ll be right at home with our team.

Insights to Guide Banking for Businesses

As a business-focused bank working all day, every day with business leaders, we discuss what’s effective in successful businesses through our First Business Bank podcast, articles, and our blog.



Navigating The Transition Of LIBOR To SOFR

The upcoming transition from the London Interbank Offered Rate (LIBOR) as it ceases to exist is approaching and some division


Dusan Knezevic: Mentors Support His Career Path

For someone who began his career at First Business Bank in 2014, fresh out of college, Dusan Knezevic is mastering


Tax Implications of the “Build Back Better Act” and Infrastructure Bill

Negotiations between Congress and the White House have been ongoing for months to pass bills for infrastructure, social spending, and

Partner With The Business Bank Experts

You deserve business-focused banking that puts your success first.