Let's Talk

Ransomware Reporting Checklist

Reporting any ransomware attack (whether it was successful or not) is important to help the FBI stop the fraudsters from inflicting more damage worldwide. If you experience a ransomware or other cybersecurity fraud attack, make sure to include this information in your report to the FBI’s Internet Crime Complaint Center:

  • Victim’s name, address, telephone, email, and company information
  • Date of attack
  • Circumstances of attack, such as clicking on an email attachment at the time the device shut down
  • Any ransom demand details, including Bitcoin wallet address information
  • Specifics about any money you paid
  • Any information you gather about the perpetrator, such as address, phone, email, website, IP address, email header information
  • Financial transaction information (e.g., account information, transaction date and amount, who received the money)
  • Any information you think can help the FBI, including overall losses you or your business sustained


For more tips to prevent ransomware attacks at your business, read our ransomware article, Ransomware Prevention Checklist, and ask our Treasury Management team about specific fraud prevention techniques for your business.

Contact Us


Consumer Bill Payment clients may see a one-time pop up message when accessing the Bill Payment section of Online Banking informing you about heightened Virtual Card payment security.

Read More ›


Access to our Remote Deposit Capture system is intermittently unavailable; users may not be able to access it at this time. We are working to restore access as possible. If you have questions, please contact us at:

  1. Wisconsin Region: 608-232-5938
  2. Kansas Region: 913-717-6464