At the heart of First Business Bank, we believe success comes down to putting people first. Our clients, our employees, our families, our communities. This driving philosophy was a guidepost from the founding of First Business Bank in 1990, and our devotion to it is unwavering today. We’re delighted you’re considering joining us.
We’re passionate about helping businesses and people. First Business Financial Services, Inc. is the proud holding company of the First Business Bank entities, providing shared corporate services to the entire organization. Our companies specialize in focused financial solutions for businesses, key executives, and high net worth individuals.
Embarking on a job search during a pandemic is an unprecedented and hectic journey. We are continuing to put people first, which means we have adjusted our hiring and recruiting process to include video interviewing, virtual on-boarding, and remote work options. We want our employees, and candidates, to always feel safe and we encourage you to ask us about what we are doing as we navigate COVID-19 and its impact on our actions. As we have conversations during our process, please let us know how we can work together to ensure you have a positive, and individualized, experience.
Our people are our priority. They embody ambition, experience, and client focus. The result? Extremely engaged employees who provide unmatched client satisfaction. Our people are our number one.
Our culture encourages high levels of achievement. We're always up for a challenge, setting high goals and actively seeking out the "best" way. We embrace change, continuous improvement, and innovation.
Our results directly correlate with our strategy. We made a conscious decision to focus on people, culture, and a niche — not only to differentiate our company, but to differentiate our results.
Our focus is business banking in conjunction with financial services. We offer sophisticated services, industry expertise, accessibility to our client, and outstanding results to our shareholders. We are a model of convenience.
As a part of First Business Bank, you’ll find a unique culture based on our “Statement of Beliefs” — 28 statements created when the company was founded capturing expectations of how we behave and treat each other. We expanded these core values and created a Cultural Competency Framework, which defines observable skills and behaviors required to be successful. Our competencies are important to us because we know that our talent fuels company growth and success. We use these core values not only to communicate our culture, but also to help guide employee career growth and development.
At First Business Bank….
• We have a collective responsibility to share in the commitment to diversity, equity, and inclusion;
• To ensure all voices are heard;
• To create an environment where everyone has a sense of belonging;
• And where we can show up every day as our true and authentic selves.
Using the platinum rule to guide us, we strive to treat others the way they want to be treated. Our core cultural competencies include Values Differences: recognizing the value that different perspectives and cultures bring to an organization. With each new hire, we have the opportunity to be better, stronger, and more inclusive. We believe increased diversity impacts our success, and the success of our employees, clients, and communities.
First Business Bank is committed to providing equal employment opportunity to all applicants and employees.
We value the total rewards package – compensation, benefits, and wellness – that we provide to our employees, and know that taking care of our people and their families will have a direct impact on their success and the success of our company. Among the many benefits of working at First Business Bank, employees enjoy:
• Competitive compensation
• Annual bonus program
• Individual incentive plans
• Comprehensive insurance packages – health, dental, vision, disability, life
• Flex spending accounts
• 401K matching & profit sharing
• Generous paid time off
• Flex scheduling
• Education assistance
• Professional development and training opportunities
• Employee Assistance Program
• Wellness program
Throughout our company, we value fresh perspective and positive energy, which is why we offer internships and entry-level careers, attend career fairs on several area campuses, and participate in student organizations. Many of our interns continue on to become employees. There’s no limit to what you can achieve at First Business Bank.
Giving back is important at First Business Bank — one facet of our commitment to creating robust communities. Our employees dedicate their time and resources to service organizations and non-profit boards across all of our markets, directly impacting their communities. As an organization, we wholeheartedly support making contributions to local charitable organizations in our communities. Each location has a First Business Bank Charitable Foundation with a corporate contributions committee that evaluates all requests for contributions, and ensures that each need is given thoughtful consideration.
Impactful employees are engaged, high-achieving professionals, which benefits us, our clients, and you. An intentional hiring process allows candidates and hiring teams to evaluate each other thoughtfully and thoroughly, which leads to confident and successful decisions.
Our hiring process includes:
1. Completing our online application
2. Participating in a phone interview with a member of the talent acquisition team
3. Completing two brief hiring assessments (sent via email; results are shared)
4. Participating in first-round interviews with talent acquisition and hiring teams.
a. We currently interview candidates virtually
5. Participating in second-round interviews with hiring teams and senior-level leaders
6. Offer extension
7. Background screening and hiring contingency removal
8. Onboarding
a. We are currently onboarding and training new employees virtually
At First Business Bank, we’re proud of our employees’ commitment to exceeding expectations in our relationships with clients and each other. Recent community recognition of our high achievements includes:
 2009 – 2020 #1 Preferred Business Bank
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 2018 – 2020 Best Places to Work Award
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 2018 Hand-Raiser Award
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Consumer Bill Payment clients may see a one-time pop up message when accessing the Bill Payment section of Online Banking informing you about heightened Virtual Card payment security.
Access to our Remote Deposit Capture system is intermittently unavailable; users may not be able to access it at this time. We are working to restore access as possible. If you have questions, please contact us at:
