Podcast
About Marcy
As Senior Director of Trust Operations & Support at First Business Bank, Marcy oversees and manages the trust division’s middle office services and coordination of services with both the back-office service providers/vendors and client-facing teams. In 2024, she was promoted from Director of Trust Operations to her current role. Marcy has more than 20 years of experience in the financial industry with extensive work in operations and client services. In 2020, she earned the prestigious Certified Trust Operations Professional™, CTOP™, designation from the Cannon Financial Institute. Marcy is also a graduate of the University of Wisconsin - Madison. In addition to her professional role, she is also a dedicated Girl Scout leader. This volunteer position allows her to mentor young girls, helping them develop leadership skills, build confidence, and engage in community service projects. Marcy also participates as a volunteer in various school events and clubs her children are engaged in.
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