Our Company

Founder Jerry Smith reinvented banking over thirty years ago, launching a business-focused bank that addressed the unique needs of business owners. 

By employing bankers and entrepreneurs, each with expertise in their clients’ business, Jerry sparked an idea that each of our now 300+ employees holds close. A client focus leads to expertise, which leads to client success. Your success.

The groundwork laid by our founder, Jerry Smith, and his associates more than 30 years ago continues to provide stable footing for us today. 

While we’ve grown to a publicly traded company with over $2 billion in assets and expanded to include Private Wealth, Specialty Finance, and Bank Consulting, we’ve never wavered from our mission: be the experts our clients deserve. 

Recently named an “Outstanding Business” by the Association of Fundraising Professionals, we’ve donated thousands of hours and supported over 500 organizations in the last year. 

At First Business Bank, we take pride in actively participating in our communities. The Community Reinvestment Act (CRA) ensures we provide fair access to credit and banking services for all, including those with lower incomes. We embrace this mission by making our CRA public file readily available, providing transparency so you can see how we uphold our commitment. When banks meet their obligations, it strengthens our local economies and creates opportunities for everyone.

With a mission to serve clients better than any other financial partner, we consistently prove our commitment by measuring client satisfaction and our Net Promoter Score (NPS). NPS measures how likely clients are to recommend First Business Bank on a scale of -100 to +100. Each year, an independent firm's survey confirms our client satisfaction and NPS scores significantly outperform top banks in banking and investments. We're ready when you are to show you how relationship banking truly powers client success.

Find the latest press releases and news about First Business Bank, our board members, and our employees.

First Business Financial Services, Inc. (Nasdaq: FBIZ) is the proud parent company of First Business Bank, providing shared corporate services to the entire organization. Our investor relations site offers earnings releases, presentations, financials, and more.