Whether change is happening within an employee’s life, a department, your company, or the entire world — like the COVID-19 pandemic crisis — business leaders need to determine the best way forward. That often involves training for several or many employees. Mark Meloy, CEO of First Business Bank, speaks with First Business Financial Services, Inc. President & CEO Corey Chambas and Chief Human Resources Officer Jodi Chandler — each with more than 25 years at the company — about their best advice from hands-on experience and what they’ve witnesses at other organizations.

The discussion focuses on:

  • Embracing flexibility
  • Supporting managers and employees with resources to develop through change
  • Building continuous improvement in employee development
  • Navigating change with two-way communication