Workplace communication is critical, especially during times of change. Using the COVID-19 pandemic as an important example, Mark Meloy interviews Chief Human Resource Officer Jodi Chandler and CEO Corey Chambas, both of First Business Financial Services, Inc., First Business Bank's parent company, about strategies they’ve used and lessons they’ve learned. This candid discussion includes:

  • The most important aspects of workplace communication
  • HR’s role in direct communication with employees
  • Strategies to gain timely employee input driving informed decisions
  • Strategies to consider for your business